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孔海燕

1CEB7

姓名

孔海燕(KONGHaiyan

教学单位

旅游管理(Tourism & Hospitality Management)

职称

教授(Professor

导师情况

博士生导师(PhD Supervisor

职务

或学术兼职

国际合作与交流处处长

Director, International Office

威廉亚洲体育在线登录网站(威海)旅游与人才研究中心主任

Dean, Research Center   of Tourism and Talent

泰山产业领军人才

编委(Editorial Board

International   Journal of Contemporary Hospitality Management

Asia Pacific   Journal of Tourism Research

Journal of China   Tourism Research

Tourism Review

国家社科项目评审专家

教育部学位中心研究生论文评审专家

教育部中外合作办学评审专家

山东省社科优秀科研成果评审专家

中国旅游协会妇女旅游委员会委员

山东省旅游业中青年专家

山东省海洋工程咨询专家库专家

联系方式

konghaiyan@sdu.edu.cn

研究领域

可持续发展管理(Sustainable Development Management

人力资源管理(Human Resource Management

胜任力及竞争力(Competencies and Competitiveness

旅游与文化(Tourism and Culture

旅游策划与开发 Tourism Planning and Development

国际接待业管理(International Hospitality Management

国际教育(International Education

主讲课程

人力资源管理(Human Resource Management

旅游与文化(Tourism and Culture

研究方法(Research Methodology

教育背景

博士,香港理工大学(PhDThe Hong Kong   Polytechnic University

硕士,青岛大学(MSc, Qingdao University

学士,青岛大学(BSc, Qingdao University

学士,青岛大学(BSc, Qingdao University

主要论著(Books

1. 智能型职业能力实证研究(Intelligent CareerEmpirical   Study

2. 职业能力决定因素及影响效果研究(Determinants and Effects of Career   Competency

3. 旅行社管理(Travel   agency management

4. 旅游心理学(Tourism   Psychology


主要论文(Selected Journal Papers

67. Kong, H., Wang, K., Qiu, X., Cheung,   C., Bu, N.(2022), 30 years of AI research relating to the hospitality and   tourism field, International Journal of Contemporary Hospitality Management.   SSCI

66. Wang, K., Kong, H., Qiu, X., Xiao, H.,   Bu, N. (2022), AI in health tourism, developing a measurement scale, Asia   Pacific Journal of Tourism Research, 279),945-966. SSCI

65.Kong,   H., Yuan, Y.Baruch,   Y., Bu, N.,Jiang, X., Wang,K.2021),Influences   of artificial intelligence (AI) awareness on career competency and job   burnout, International Journal of Contemporary Hospitality Management. SSCI

64.   Yuan, Y., Kong, H., Baum, T., Liu,   Y., Liu, C., Bu, N., Wang, K., Yin, Z.(2021), Transformational leadership and   trust in leadership impacts on employee commitment, Tourism Review. SSCI

63. Kong, H., Okumus, F., Rahimi,R., Bu,   N., Yin, Z. (2021), Can Cruise Services Satisfy Chinese Outbound Travelers?   An Importance–Performance Analysis, Journal of China Tourism Research,   20210111.

62. Bu N., Pan, S., Kong, H., Fu, X., Lin, B.(2021), Profiling   literary tourists: A motivational perspectiveThe Journal   of Destination Marketing & Management. SSCI

61.Bu,   N., Xiao, H., Kong, H.,& Dong,   F. (2021), Impacts of COVID-19 on tourism industries: Challenges and   opportunities, Journal of Management and Strategy, 12(2).

60.Kong, H., Yuan, Y., Ji, X.,2021),The   influence of Chinese culture values on creativity and career competency,   Labor Economic Review14(2),   73-89.

59.Kong, H., Bu, N., Yuan, Y.2020),The   influence of perceived internal marketing on employees’ organizational   behaviorsJournal   of Management and Strategy.

58.Bu,   N., Kong, H., Hussain, M.S.,   (2020), Under the epidemic situation, the stud of bilateral trade Zone and   agreement between China and South Korea, Journal of Management and Strategy.

57.Bu, N., Fu, X., Kong, H.,Okumus, F., (2020), A   transformation of the Mainland Chinese market in Hong Kong's tourism   industry, Journal of China Tourism Research.

56.   Yu, Y., Xu, S., Li, G., Kong, H.(2020),   A systematic review of research on abusive supervision in hospitality and   tourism, International Journal of Contemporary Hospitality Management, 32(7),   2473-2496.SSCI

55.Bu,   N., Kong, H., Barry Ng., Yu, J,   (2020), A numerical study on the competitiveness of China’s cruise leisure   tourism under economic differencesJournal   of Coastal Research.

54. 布乃鹏,孔海燕,易顺(2020),中国非正规就业女性化趋势分析, 劳动经济评论,3

53.孔海燕,孔丽媛,布乃鹏,袁悦(2019,智能型职业能力测量维度开发与验证,劳动经济评论,122),115-128.

52.孔丽媛,孔海燕,布乃鹏(2019), 职业生涯管理与职业满意度:职业期望的中介作用研究,现代管理,94),488-493.

51.   Bu, N., Kong, H., Ye, S.(2019),   County tourism development in China: A case study. Journal of China Tourism   Research.

50.Kong, H., Bu, N., Yuan, Y., Wang, K.,   Ro.Y. (2019), Sustainability of hotel, how does perceived corporate social   responsibility influence employees’ behaviors?Sustainability, SSCI.

49.Sun,   N., Song, H., Kong,H., Bu, N.(2019), Development and validation of a hospitality   idiosyncratic deals scale, International Journal of Hospitality Management,   SSCI.

48.Kong, H.,Okumus, F., Bu, N. (2019),   Linking organizational career management with Generation Y employees’   organizational identityJournal of   Hospitality Marketing and Management. SSCI

47.Kong, H., Jiang, X., Chan, W., Zhou,   X. (2018), Job satisfaction research in the field of hospitality and tourism,   International Journal of Contemporary Hospitality Management, 30(5),   2178-2194. SSCI

46.布乃鹏,肖洪根,孔海燕2018),旅游目的地形象和竞争力提升研究以云南丽江泸沽湖为例,旅游论坛,(3),02-112.

45.Kong, H., Sun, N., Yan, Q. (2016), New   generation, psychological empowerment: Can empowerment lead to high career   competencies and career satisfaction? International Journal of Contemporary   Hospitality Management, 28, 2553-2569. SSCI

44.Baum, T., Cheung, C., Kong, H. (2016). Sustainability and the   Tourism and HospitalityWorkforce: A Thematic Analysis, Sustainability,   2016-08, 809-830. SSCI

43.孙宁, 孔海燕(2016),个性化契约对中国员工工作满意度及情感承诺的影响,软科学,3095-99.   CSSCI.

42.孔海燕,宋海岩,窦尚孝,(2015),中国游客赴韩旅游研究:重要性、满意度及差距,资源科学,3711), 2129—2139.CSSCI 2016年被人大复印资料全文收录,2016224-33

41.孔海燕,孙宁(2015),授权行为在中西方酒店的差异比较研究, 黄海学术论坛,23(2), 249-258.

40.窦尚孝,孔海燕(2015),基于IPA法的中国出境游客对韩国饭店业服务满意度分析,旅游论坛,82),42-47.

39.Kong, H., Wang, S., Fu, X., (2015), Meeting career expectation: can   it enhance job satisfaction of Generation Y? International Journal of   Contemporary Hospitality Management, 27, 147 – 168SSCI.

38.Yan,   Qi., Shen, H., Kong, H. (2015),   Assessing Hotel Cost Control Through Value Engineering, Asia Pacific Journal   of Tourism Research, SSCI

37.   Kong, H. (2014), Are tour guides   ready for eco-tourism in China? Asia Pacific Journal of Tourism Research, 19(1), 17-34.   SSCI

36.Kong, H., Yan, Q.(2014), The   relationship between learning satisfaction and career competenciesInternational Journal of Hospitality   Management, 14, 133-139. SSCI

35.Cheung,C., Kong,H.,Song,H.   (2014) How   to influence hospitality employee perceptions on hotel brand performance?   International Journal of Contemporary Hospitality Management, 26, SSCI

34.王素娟,孔海燕(2014),饭店业员工过度劳动的实证分析与管理,旅游学刊, 9,92-100.CSSCI.

33.颜麒, 孔海燕, 杨韫(2013),内地学生赴香港参加美国高考旅行团服务质量研究,旅游学刊, 28(1):92-98.

32.张玉艳, 韩国圣,孔海燕2013)导游工作满意度对其离职倾向影响. 旅游论坛, 6(4).

31. Kong,   H.(2013),   Relationships among work-supportive supervisors, career competencies, and job   involvementInternational   Journal of Hospitality Management, 33(2), SSCI

30.   Kong, H., Cheung, C., Song, H.(2012)From   hotel career management to employees’ career satisfaction, the mediating   effect of career competencies. International Journal of Hospitality   Management 31(1)76-85SSCI.

29.Kong, H.Cheung,   C., Song, H.(2012)Determinants and   outcome of career competencies—perspectives of hotel managers in China.   International Journal of Hospitality Management, 31(3)712-719SSCI.

28.Kong, H.Han,   G.(2012), Is Tibet an attractive tourism destination? A comparative study of   organic image between people in Mainland China and Hong Kong. Advanced   Materials Research, 3278-3282.

27.YanQ., Kong,   H., Guo,   J.2012, Measuring the Service Quality   of a Package Group of Mainland Students Taking the Scholastic Achievement   Test (SAT) in Hong Kong. Asia Pacific Journal of Tourism Research, SSCI.

26.颜麒,吴耀宇,杨蕴,孔海燕2012),华东线导游员情绪劳动的探索研究及实证启示,旅游学刊,36), 78-83

25.孔海燕,宋海岩(2011),饭店职业生涯管理测量维度开发及实证研究,旅游学刊, 2610, 58-62     CSSCI

24.孔海燕,罗润东,颜麒,(2011),饭店业组织职业生涯管理对员工职业承诺及职业能力影响效果研究,旅游科学,12月,256),65-74CSSCI。被人大复印资料2012年第5期全文转载。

23.KongH.Cheung, H.,   Song, H.2011),   Hotel career management in China: Developing a measurement scale. International   Journal of Hospitality Management, 301),SSCI.

22.Kong, H. (2011), An IPA analysis of   effective teaching activities in China, Advances in Electronic Engineering,   communication and management, 2, 347-352.

21.KongH.Cheung,C.,   Zhang, H.Q. (2010), Career management systems: what are China’s state-owned   hotels practising? International   Journal of Contemporary Hospitality Management. 22(4), 467-482. SSCI.

20.Kong, H., Cheung, C. (2009). Hotel   development in China: A review of the English language literature. International Journal of Contemporary   Hospitality Management, 21(3), 341-355.SSCI.

19.Kong, H., Cheung, C., Baum, T.   (2009). Are tour guides in China ready for the booming tourism industry? Journal of China Tourism Research,5(1).

18.Song,   Z., Kong, H.& Chen, Y. (2008).   Tourists' satisfaction, perceived service value, and their repurchase intentions. Journal   of China Tourism Research, 4(3/4), 336-364.

17.孔海燕,宋海岩(2008,中国饭店30海内外文献回顾与比较,旅游学刊,236),48-54,CSSCI.

16.孔海燕,汤姆. 勃姆(2008)旅游业国际化背景下的饭店员工技能研究,商业研究,2129-131CSSCI.

15.孔海燕2008),导游员工作认知及职业生涯发展研究,山东社会科学,12CSSCI.

14.孔海燕2007),加强导游员生态环保知识策略研究,四川环境,261),106-108

13.孔海燕2007),旅游业快速发展背景下的星级饭店员工素质研究,商场现代化,4

12.Kong, H., & Baum, T.(2006),   Skills and work in the hospitality sector, International Journal of   Contemporary   Hospitality management, 18 (6), 509-518.SSCI

11.孔海燕2005)海滨城市度假基地的建设研究, 山东社会科学,第九期

10.孔海燕2005)发展旅游对海岛环境的影响及应对策略研究, 四川环境

课题项目与获奖(Projects and Awards

纵向课题:

1.国家社科重大项目:我国社会科学国际影响力评估与学术话语权建设研究,

子课题主持。

2. 国家社科项目(NSSFC):人工智能对文旅产业人才变革影响及应对策略研究,主持。

3. 国家社科重点项目:中国社会科学研究的国际化及其影响力研究,子课题主持。

4. 教育部项目:青年人才职业能力影响因素及发展策略研究,主持。

5. 山东社科项目:儒家文化与现代人才管理理论融合研究,主持。

6. 山东社科项目:中国文化对新生代员工大五人格影响作用研究,主持。

7. 山东社科项目:山东旅游业发展质量和竞争力研究,主持。

8. 山东文化旅游厅项目:人工智能在康养旅游中的社会需求分析,主持。

9. 山东省教改项目:国际视野及国际化人才培养模式研究,主持。

10.国家社科项目(NSSFC):基于产业模块化的产业融合机制、测度及效应研究,参与。

横向课题:

1. 温泉开发策划,主持。

2. 4A级旅游景区提升策划,主持。

3. 农村综合性改革实施方案,主持。

4. 台依湖商业模式创新,主持。

5. 中医药旅游规划,主持。

6. 大数据与需求敏捷响应系统(DARS)设计与规划,主持。

7. 游轮6S管理研究,主持。

8. 威海文化创意产业调查报告,主持。

9. 威海旅游业发展规划,主持。

10.饭店业人才开发研究,主持。等30余项

获得奖励:

1. “Citation  of excellence 2015”, Emerald Group   Publishing

2. 新时代旅游行业女性榜样。

3. 山东省教育工会三八红旗手

4. 山东省高等学校人文社会科学优秀成果奖二等奖

5. 山东高等学校优秀科研成果奖三等奖

6. 第十九次威海市社会科学优秀成果三等奖

7. 第十七次威海市社会科学优秀成果三等奖

8. 威廉亚洲体育在线登录网站我心目中的好导师


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